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Board Certification Patient Feedback May Be Unethical
According to the APA Principles of Medical Ethics With Annotations Especially Applicable to Psychiatry Section 1.1:
“A psychiatrist shall not gratify his or her own needs by exploiting the patient. The psychiatrist shall be ever vigilant about the impact that his or her conduct has upon the boundaries of the doctor-patient relationship, and thus upon the well-being of the patient.”
From an APA Ethics Opinion: Section 2-RR:
“Their consent, while ‘freely’ given, is likely to be heavily influenced by their transference feelings, the need to please you… suggests an exploitation of your patients for your personal gain that outweighs the potential benefit...”
And yet the American Board of Psychiatry and Neurology (ABPN) has apparently implemented plans to require psychiatrists who want to maintain board certification status to not only solicit evaluation by other health care providers, but also from their own patients. According to ABPN policy the patient would complete a feedback questionnaire and give it to the psychiatrist who would keep it on file. As I understand it, based on feedback from both other providers and patients, the psychiatrist would look for opportunities for improvement, plan and carry out steps to improve their practice, then measure improvement over time with follow up questionnaires. ABPN would conduct audits of selected psychiatrists to confirm compliance.
One can easily imagine problems with such an approach. Psychiatrists might agree to provide glowing reports to other psychiatrist who agreed to reciprocate. Patients might suggest that an increase in dose of Xanax or a few prescriptions of OxyContin might lead to a more favorable evaluation. At best such data would seem unreliable.
Even the patient who would never think of submitting a dishonest assessment of the psychiatrist might fear the consequences of submitting a critical report. As stated in the ethics excerpts above a physician should never put the patient in the position of having to make such a choice which could hardly be made freely.
Unless I am missing something here I would suggest that patients consider refusing to complete such assessments and even consider filing ethics complaints against physicians who asked them to do so. Let us see to what extent organized psychiatry will sacrifice ethical principles to create an illusion of superior ability has represented by a framed piece of paper hung on the wall.
Better yet I hope psychiatrists will refuse to participate.